Gift Certificate Terms and Conditions

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Agreeing to the terms and conditions

• These terms and conditions apply to each Emu Trekkers Gift Certificate.
• You agree to be bound by these terms and conditions by purchasing, activating, using, or attempting to use an Emu Trekkers Gift Certificate.
• If you are giving a Emu Trekkers Gift Certificate to another person, you should ensure that he or she is aware of the terms and conditions that apply to the Emu Trekkers Gift Certificate and the relevant Expiry Date of the Emu Trekkers Gift Certificate.

Purchasing an Emu Trekkers Gift Certificate

• Emu Trekkers Gift Certificates can only be purchased online at the website www.emutrekkers.org.
• Payment is required prior to the Emu Trekkers Gift Certificate being dispatched.
• Once payment has been confirmed, Emu Trekkers will send you a unique coupon code worth the value of the Gift Certificate within 24 hours of purchase, or at the earliest available opportunity.

Redeeming your Emu Trekkers Gift Certificate

• Your Emu Trekkers Gift Certificate can be redeemed for goods and services offered by Emu Trekkers on its website.
• Your unique coupon code will act as a deduction of the specific value of the Gift Certificate.
• If you would like to use your coupon code across several purchases, please contact Emu Trekkers at contact@emutrekkers.org and this can be arranged.
• Emu Trekkers Gift Certificates cannot be refunded or used to obtain cash.
• Resale of Emu Trekkers Gift Certificates is prohibited.
• Where the price of the goods or services being purchased with the Emu Trekkers Gift Certificate exceeds the Card Balance, you must pay the amount exceeding the Card Balance by an alternative online payment method.
• Once your Emu Trekkers Gift Certificate has expired, any unspent value cannot be used or redeemed by you.
• The redemption of Emu Trekkers Gift Certificates is restricted to the purchase of standard retail quantities of goods.

Transaction enquiries

• You can check your Emu Trekkers Gift Certificate(s) expiry date, transaction history and purchase enquiries by contacting Emu Trekkers at contact@emutrekkers.org.

Lost or Stolen Emu Trekkers Gift Certificates

• If your Emu Trekkers Gift Certificate is damaged, lost or stolen, please contact Emu Trekkers at contact@emutrekkers.org. However, we have no obligation to replace or refund value for lost, stolen, damaged or deleted Emu Trekkers Gift Certificates except where we have breached any condition or warranty implied under consumer protection legislation that cannot be excluded in these terms and conditions (for example warranties as to the exercise of due care and skill in providing services and as to fitness for purpose of materials we provide).
• We reserve the right to place a stop on your Emu Trekkers Gift Certificate if:
  • You report that your Emu Trekkers Gift Certificate has been lost, stolen, damaged or deleted;
  • We believe (or reasonably suspect) that you have used (or will use) your Emu Trekkers Gift Certificate contrary to these terms and conditions; or
  • We have identified an error in regards to the available balance on your Card.

Liability

• You are responsible for the use and safety of your Emu Trekkers Gift Certificate, and are liable for all transactions made on your Emu Trekkers Gift Certificate.
• Emu Trekkers is not liable to you, to the extent permitted by law, for any loss or damage (whether direct, indirect, consequential or special) either in negligence, other tort, breach of contract, breach of warranty or for any other reason or cause whatsoever, arising out of or in connection with an Emu Trekkers Gift Certificate, these terms and conditions or your use of the Website, including any loss or corruption of data, interference with or damage to your computer or any interruption, delay or failure in the Website.
• Where consumer protection legislation implies any condition or warranty that cannot be excluded in these terms and conditions, we limit our liability for breach of any such implied conditions or warranties to re-supply of the services (or costs thereof). Any liability we have to you will be reduced by the extent (if any) to which you caused or contributed to the loss or damage.

Relationship with Emu Trekkers

• Emu Trekkers Gift Certificates may be used as personal or business gifts, but must not be used in connection with any marketing, advertising or other promotional activities (including without limitation in websites, internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) unless you obtain our prior written approval.
• Emu Trekkers Gift Certificates that are used in marketing, advertising or other promotional activities will be invalid with the result that Recipients of those cards will not be able to use or Redeem unspent value on their Emu Trekkers Gift Certificates.

Errors and complaints

• If you have questions or if you wish to make a complaint about your Emu Trekkers Gift Certificate please email us at contact@emutrekkers.org.​